Dear valued customers,
We regret to inform you that, due to the complications caused by Brexit, we no longer offer shipping services to individuals outside the UK. The process has become excessively burdensome and time-consuming, leading to significant challenges for us. However, we are pleased to continue serving businesses within the EU that possess a valid VAT and EORI number.
For those eligible EU businesses, we are still able to supply VW T5 or T6 units. However, please note that the minimum order quantity required is 5 units or more of the same design. Unfortunately, we are unable to send any Sprinter or Crafter units due to the size of the panels and the potential issues related to damage, replacement, or missing parts. We apologize for any inconvenience this may cause, but this decision is non-negotiable.
Please understand that our focus remains on the thriving UK market, and shipping to the EU has become an increasingly burdensome and bureaucratic process. Shipments often face significant delays in customs, requiring extensive additional paperwork. As a result, we have made the difficult decision to limit our shipping services to the UK only.
We recognize that this may not be the news you were hoping for, but as a business, we must prioritize the smooth operation of our services. We appreciate your understanding and continued support.
Should you have any further questions or require additional information, please feel free to reach out to our customer service team. Thank you for your understanding.